Shipping & Returns Policy
Shipping is free. yay!
We currently ship to the USA, Australia, the EU, and the UK. If you're outside of these countries, please email us at email@example.com and we can arrange shipping.
How do I track my order?
You'll receive an email with a tracking link when we ship your order.
Each framed print is handmade to order in one of our print shops. It's a careful and meticulous process but we do our best to get it done within 48 hours (business days).
Please use the table below for shipping time estimates based on your location. All orders are shipped from within the country where the order was placed. Your order quality and speed is our top priority!
None - we ship from within AUS, EU, UK and USA so there are no customs headaches for you (if you're in one of these countries).
If your order arrived damaged, firstly, sorry! Simply take a few photos of the damage and send it to us within three business days - (firstname.lastname@example.org). We'll get it replaced right away at no charge to you.
If for any reason you're not totally happy with your prints, you may return them to us within 14 working days, in their original condition, for a refund or replacement.
As above, if your order arrived damaged, firstly, sorry! Simply take a few photos of the damage and send it to us within three business days - (email@example.com). We'll get it replaced right away at no charge to you.
Refunds for Returns
Once your return is received, we will send you an email to notify you that we have received your returned item. The items must be unmarked, in the same condition that you received them and in the original packaging. Then we will process your refund.
Shipping for Returns
To return your product, send us an email at firstname.lastname@example.org. Items will need to be returned to our Australian office. If you are returning due to buyers remorse, you will be responsible for the return shipping costs.